Q: What is Iwiss?A: Iwiss was established in 2001. It’s the professional crimping tools,cable cutter and wire stripper,network tools, hydraulic tools manufacturer and exporter. We have 150 employees totally, 10 professional mechanical technicians, 5 senior engineers and 8 sales people.
Q: How big is IWISS?
A: 70% of the product are sold to more than 50 countries and regions such as the America, Japan, South Korea, Canada, Europe, South America, Australia, Southeast Asia ,Africa and so on and has got popularity among various countries and regions.
Q: What is the core value of IWISS?A: The brand’s core value is the culture of IWISS, the company adopts a monthly new products—-mainly are crimping tools,cable cutter,wire stripper or hydraulic tools, and constantly spread the products quality to every person, every customer heart. “Create efficient power” Constitute a complete IWISS brand.
Q: What are the IWISS main products?A: Iwiss is specializing in manufacturing, marketing and R&D of electric tools, hydraulic machine, packing device, high& low voltage electric appliance and lighting lamp and so on.
Q: What can your products be used & applied?A: The product is widely used in electronic and electric, information communication, automobile electronic, safety production, space and aviation, petrochemical industry and building industry ,. Etc.
Q: What are the delivery times?A: This depends on the products. Typically standard products are delivered within 5-25 days. The delivery time of the special products is according to the time of completing the products.
Q: Does IWISS have any advantages of exporting products?A: Yes. Iwiss has established a whole set of management system and has passed ISO9001:2008 International Quality Management System , also has got SGS factory inspection report from many Top 500 Enterprises.
Q: What are your normal payment methods?A: T/T, L/C, Paypal, Western Union, Money Gram and direct payment are all available. T/T: 30-50% advanced payment with the order, 50-70% balance after production complete
Q: Are the products covered by a warranty?
A: Yes. All our products carry a full 1 year major parts warranty without quick-wear part.
Q: In the event of a problem can fix the products for us?A: Yes. Help can be given either over the phone by sending the fix parts to you, or we will requires you to send products back to us for fixing.
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